Telephony

Why you should consider changing your telephone company

The telecoms landscape has changed over the last few year and more change is eminent.  The cost of calls has come down substantially, but it is nowhere close to the level it can actually go down to.  But chances are that you’re not seeing these saving at all, since your contract locks you into the old prices!

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By opting for a Connection Telecom solution, you will be guaranteed the lowest price for calls by design.  All clients on the network already call each other free of charge, so if you’re calling specific suppliers or clients frequently you can already save substantially.

Medical practices who call Medical Aid companies many times a day can now totally eliminate that cost!  Stores that call other branches or their headoffice frequently can do the same.

Integrating mobiles into the company network is just a simple.

Getting reports or even billing for each department is all there and integration to accounting systems is provided for.

Call centre?  Predictive dialling and agent wrap codes, integration with CRM systems?  Consider it done!

If you’ve had bad experiences with el-cheapo operators or you’ve been flogged by the incumbent telco, we have good news for you…

Upgrade to the next level!

Contact us asap and we’ll propose a solution to you.

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Get ready for Telviva!

Telviva will do for VoIP Telephony what Amazon EC2 is doing for server clouds.  Both where conceived in Cape Town, South Africa and both have the potential to turn the world as we know it upside down.

In essence Telviva is a cloud based telephony solution.  It means that you get whatever is necessary to make calls, record them, log them, and whatever else may be needed.  What a nice big VoIP server or two would give you, except you don’t pay for it (only actually a tiny portion of it), you don’t have to maintain it and it gets updated for you any time when needed.

All you need is a good internet connection, some decent phones (although less decent ones will work but no guarantees). If you want redundancy (a good idea if you’re in the bundus and your internet goes down from time to time) add a Runway-1 Appliance (which is a commoditised local Asterisk switch that will dial via an alternative provider like Telkom or Neotel should your internet link be down)

Please contact us for prices, call costs and further details.

References: Telviva, Amazon EC2, Asterisk

Lowered Communication Costs!

Is your organisation receiving the benefits of the exciting advances in communications technology that are currently being deployed around the world?

Did you know that you are perfectly within your rights to record conversations that you are part of?

If you knew that, are you able to retrieve and manage those recordings to be proof of agreements made via telephone?

We are keen to get you started on this road, at a fraction of the cost of traditional systems that could do this.

Contact Roland or Handsome now and we’ll meet with you to discuss what we can do for you and how we can lower our communication costs and add some rands to your bottom line.